Terms of Service for Funding Flow CRM

Last updated: December 20, 2024

Please read these terms and conditions carefully before using Our Service.

Funding Flow cRM

- Funding Flow CRM combines AI-driven automation, lead management, appointment booking, and communication tools in one platform. It eliminates the need for multiple subscriptions by centralizing your business operations with a focus on closing deals faster.

- You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

- If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected]

- Carriers are not liable for delayed or undelivered messages.

- As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

- For privacy-related inquiries, please refer to our privacy policy: https://fundingflowcrm.com/privacy-policy

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Funding Flow (referred to as either "the Company", "Funding Flow CRM", "We", "Us" or "Our" in this Agreement) refers to Cashflow Capital Consulting LLC, 601 Brickell Key Dr Suite 700.

Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

Service refers to the Website.

Terms and Conditions (also referred as "Terms" and "Terms of Use" ) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Website refers to Funding Flow CRM, accessible from fundingflowcrm.com.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

1. Acceptance of Terms

Welcome to Funding Flow CRM ("we," "our," or "us"). By accessing or using our services, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

2. Description of Services

Funding Flow CRM provides a comprehensive software platform for managing business operations, including client relationship management and workflow automation.

3. Subscriptions and Payments

3.1 Subscription Plans

We offer a subscription-based service billed at $297 per month. A 14-day free trial is available for new users.

3.2 Billing

Billing is conducted on a recurring monthly basis. By subscribing, you authorize us to charge your payment method for the subscription fee at the start of each billing cycle.

3.3 Refunds

All payments are non-refundable, including subscription fees for the current billing cycle. Cancellation of the service will take effect at the end of the current billing period.

3.4 Cancellation Policy

Cancelling your subscription is solely your responsibility. You can cancel your subscription at any time by navigating to the "Settings" section of your account, then selecting "Billing" and following the cancellation steps. This must be done prior to the next billing cycle to avoid additional charges.

3.5 Pricing for Additional Features

Emails:

$0.001/email ($10 provides approximately 10,000 emails).

Texts:

$0.0087/segment for text messages ($10 provides approximately 1,150 segments).

Calls:

$0.0154/min for making calls.

$0.0094/min for receiving calls ($10 provides approximately 650 minutes for making calls or 1,065 minutes for receiving calls).

Workflow Premium Actions:

$0.0105/action ($10 provides approximately 950 actions).

Email Verification:

$0.0026/verification ($10 provides approximately 3,845 verifications).

Content Generation:

$0.0945/1,000 words.

$0.063/image ($10 provides approximately 105,820 words or 160 images).

AI Execution:

$0.0315/execution for GPT-4 and GPT-4o.

$0.0158/execution for GPT-3.5 ($10 provides approximately 315 GPT-4 executions or 635 GPT-3.5 executions).

AI Voice and Conversation AI:

$0.022/message.

$0.143/minute for voice calls ($10 provides approximately 455 messages or 70 minutes of voice calls).

WhatsApp Conversations:

$0.0777/conversation ($10 provides approximately 130 conversations).

Review Responses:

$0.084/response ($10 provides approximately 120 responses).

Domains:

$10.5/domain.

Search Results:

$0.0031/search result.

$0.00525/unit ($10 provides approximately 3,225 search results or 1,815 units at $0.00525 each).

Funnel AI:

$1.0395/unit ($10 provides approximately 10 Funnel AI units).

4. User Responsibilities

4.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Proper Use

You agree to use our services in compliance with all applicable laws and regulations. Misuse of the platform, such as attempting to reverse-engineer the software or using it for illegal activities, is prohibited.

5. Prohibited Actions

Users may not:

- Use the service for unlawful purposes.

- Attempt to access or tamper with the service’s underlying code.

- Distribute or resell your subscription to others without written consent.

6. Intellectual Property

All content and materials provided on the Funding Flow CRM platform, including software, logos, and trademarks, are the property of Funding Flow CRM and protected by intellectual property laws.

7. Service Availability

While we strive to provide uninterrupted service, Funding Flow CRM does not guarantee 100% uptime. Scheduled maintenance and unforeseen outages may occur.

8. Termination

We reserve the right to suspend or terminate accounts for any violation of these Terms. You may terminate your account at any time by contacting customer support.

9. Limitation of Liability

Funding Flow CRM is not liable for:

- Loss of data or revenue.

- Downtime or interruptions in service.

- Any damages resulting from the use of our platform.

10. Changes to Terms

We may update these Terms from time to time. Users will be notified of any significant changes via email or a notification on the platform. Continued use of the service after changes are made constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.

12. Dispute Resolution

Disputes arising under these Terms will be resolved through binding arbitration in Florida, in accordance with the rules of the American Arbitration Association.

13. Contact Information

For questions or concerns regarding these Terms, please contact us at [email protected].

© Funding Flow Copyright 2024 - All rights reserved